By blending product development principles, user experience strategies, Lean methodology, and the Scrum framework, I was able to overcome significant challenges in the creation and distribution of Therapy for Mgbánwè. This approach enabled me to systematically remove impediments, reduce waste, and iterate rapidly, ultimately creating a more refined and accessible product for a diverse audience.
Learning Preference Outcomes:
Enhanced Accessibility: The addition of multiple content formats made the book more inclusive and accessible to a wider audience.
Scalable Content Strategy: The iterative approach enabled continuous adaptation to meet the needs of various learning styles.
Market Adaptation Outcomes:
Product Accessibility: Removing geographic and currency restrictions ensured a wider audience could access the book.
Customer-Centric Design: The Google Drive eCopy allowed the book release to meet Nigerian readers’ needs effectively, with minimized risks, and without delays.
Whether it’s through MS Teams, Facebook, WhatsApp, showing up in-person, or phone calls, it’s crucial to respect people’s time instead of interrupting them without notice.
Research by psychologist Gloria Mark shows that it takes 23 minutes to refocus after an interruption, a fact I’ve used when coaching leaders with Scrum teams.
Decision-Making Outcomes:
Cognitive Dissonance Management: By finally recognizing the “mental block” as a form of cognitive dissonance, Onyedika broke free from it and moved forward with the product’s release.
Incremental Delivery: This approach allowed for iterative product improvements, reducing waste and creating value for both academic and general readers in subsequent editions.
If your organization—from small startups to large enterprises—wants to improve cultural competence and embrace a more inclusive approach, we’re here to help. Schedule a free 30-minute Team Assessment and Improvement consultation with Upgrading Self, and let’s work together towards building a more culturally aware and effective team.
In a technology company, a culturally diverse team that was intended to be self-managing struggled under a Subject Matter Expert (SME) who micromanaged team members and criticized their self-management capabilities. After observing the team’s interactions for a month and comparing them with more self-managing teams, TOECM Lean-Agile Solutions identified the SME’s micromanagement as a critical issue. The introduction of AI assistants as a survey tool provided valuable feedback, which helped coach the SME and significantly improved team collaboration, cultural cohesiveness, productivity, and innovation.
A medium-sized manufacturing company was facing significant delays in production due to inefficient processes and poor resource management. TOECM Lean-Agile Solutions conducted a comprehensive workflow analysis and implemented lean management techniques to streamline operations. As a result, the company saw a 25% reduction in production lead times and a 15% increase in output.
A non-profit organization was losing opportunities due to outdated and inaccurate pricing information on their website. TOECM Lean-Agile Solutions identified these discrepancies, updated the website to reflect current pricing, and provided strategic advice. As a result of these changes, the organization saw a 40% increase in engagement from potential supporters and clients.
A small-scale manufacturing company was losing $5,000 monthly due to ineffective contractor supervision when the chief engineer was absent. TOECM analyzed the contractor management practices, introduced a comprehensive training program, and implemented Agile best practices with checklists. As a result, the company eliminated the $5,000 monthly waste, increased contractor productivity, and improved overall operational efficiency.
