Therapy for Mgbánwè: Weekly Sprints and Customer-Centric Development

Sprint Cycle Outcomes:
Enhanced User Experience: Regular feedback loops enabled the book production and book release teams to adapt the book’s features to better meet the audience’s needs.
Agile Responsiveness: The structured 1-week Sprint approach allowed the book production team to quickly pivot and address emerging challenges without losing momentum.

Therapy for Mgbánwè: Trademark Violation and Swift Rebranding

Rebranding Outcomes:
Proactive Impediment Removal: By prioritizing the rebranding in a focused Sprint, the book production team removed the impediment of the trademark issue without delaying the event for the book release team.
Customer Trust: Offering the updated edition for free built customer loyalty and demonstrated a strong commitment to delivering value.

Barging In vs Being Respectful

Whether it’s through MS Teams, Facebook, WhatsApp, showing up in-person, or phone calls, it’s crucial to respect people’s time instead of interrupting them without notice.

Research by psychologist Gloria Mark shows that it takes 23 minutes to refocus after an interruption, a fact I’ve used when coaching leaders with Scrum teams.

case study

Operational Efficiency in a Manufacturing Organization [Case Study 8]

A medium-sized manufacturing company was facing significant delays in production due to inefficient processes and poor resource management. TOECM Lean-Agile Solutions conducted a comprehensive workflow analysis and implemented lean management techniques to streamline operations. As a result, the company saw a 25% reduction in production lead times and a 15% increase in output.

case study

Advanced Operations and Engagement for a Non-Profit Organization [Case Study 7]

A non-profit organization was losing opportunities due to outdated and inaccurate pricing information on their website. TOECM Lean-Agile Solutions identified these discrepancies, updated the website to reflect current pricing, and provided strategic advice. As a result of these changes, the organization saw a 40% increase in engagement from potential supporters and clients.

case study

Increased Productivity and Minimized Operational Waste [Case Study 6]

A small-scale manufacturing company was losing $5,000 monthly due to ineffective contractor supervision when the chief engineer was absent. TOECM analyzed the contractor management practices, introduced a comprehensive training program, and implemented Agile best practices with checklists. As a result, the company eliminated the $5,000 monthly waste, increased contractor productivity, and improved overall operational efficiency.