case study

Optimizing Service Delivery through Targeted Needs Analysis [Case Study 3]

A consultant on a Digital Navigation project for a restaurant faced difficulties aligning the product with client needs. TOECM conducted a detailed needs analysis and operational observation, uncovering a product mismatch. This allowed for targeted adjustments and a new partnership with Tabor100, leading to increased productivity, better risk management, and improved customer satisfaction.

case study

Boosting Capacity and Morale in Product Teams [Case Study 2]

Boosting Capacity (Case Study 2): The product teams were facing low morale and reduced capacity, affecting productivity and performance. To address these issues, a comprehensive assessment was conducted, including data collection on workflows, analysis of process inefficiencies, and development of action plans. By implementing these plans and escalating them to leadership, the product teams achieved a 74% increase in capacity and improved morale, leading to greater productivity and more effective project execution.

Portfolios

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